Request a Remote Session
Important Notice: Updated 02/26/2018
Due to higher than normal I.T. demands, please make sure you have coordinated a date and time with a
DoctorConnect support engineer before submitting this form.
We apologize for the inconvenience – thank you for your understanding.
To speak to a DoctorConnect support engineer – please call (214) 306-4935 or email
IF AT ALL POSSIBLE, PLEASE DO THESE STEPS ON YOUR SERVER.
Login to the data server (or pc) that we will be configuring as ‘Administrator’ or an account with ‘Administrator’ permissions.
Open a browser window and click the link below to install the temporary remote access application – TeamViewer:
After you download and run the application, it will give you a UserId and Password as seen in this image.
Enter those numbers and the other requested contact fields in the form below.