Medical Appointment Reminders

Medical Appointment Reminders are the fastest way to decrease no-shows and free-up important staff time. Let your staff focus on the care of your patients, and let DoctorConnect automate the repetitive time consuming task of reminding AND confirming your appointments.

Most of our competitors offer reminders by voice and email, and some of them are now offering SMS text reminders. DoctorConnect uses all 3 of these channels as well, with one big difference – all of our channels are 2-way communication paths. This means that no matter which reminder the patient received first, they can act on the reminder immediately and make a real-time confirmation or request a reschedule.

At DoctorConnect, we’ve found that using 2-way SMS text-message as your primary reminder type will greatly increase the delivery, read, and response rates of your appointment reminders.

Interfaces with your current scheduler

DoctorConnect integrates with almost every major PMS/EMR systems such as: Allscripts, Eclipse, Centricity, MedWare, Medisoft, Accuro, FutureHealth, Mosaiq, Dolphin, Practice Partner, Medics ADS, Eaglesoft, EZ Claim, AdvancedMD, HealthFusion, Inteleris, Aprima, Invision PM, Compulink, PracticeWorks, BeaverCreek and more! In most situations, no action is required by your staff to send us your appointments – it’s completely automated.

Don’t have a scheduling system? ¬†DoctorConnect works great as a stand alone scheduler as well.

iPhone conversation

Multiple delivery channels
Because your patient population’s comfort with technology varies, we use all major communication systems available in an automated fashion. DoctorConnect allows you to drill down to set each patients reminder preference to text, phone, or email. You pick the format(s) and the scheduled reminders are delivered per your wishes. Those who have text messaging available prefer to use it over any other communication medium.

2-way communication
All reminders are fully interactive which allows patients to confirm and request reschedules. Your staff can respond to inbound patient text messages from their PC.

Let DoctorConnect improve your Medical / Dental office work flow and revenue.

When sending simple reminders for patient appointments, Doctor Connect text message courtesy reminders outperform email and phone calls. It never gets too busy or forgets. You will want to notify your patients of upcoming appointments. DoctorConnect gives you control to do so, you can set the system to send automatic notifications from one week out, to one hour before the scheduled appointment. You tell us how often and when you want these reminders to be sent out and we take care of the rest. Our clients tell us it’s like having an additional staff member who does all the work for you – all day, every day.

DoctorConnect is ideal for any type of medical office – Doctors, Dentists, Chiropractors, Eye Center, Rehab Facilities, Hospitals, Surgeons and Veterinary Offices.