Multiple Delivery Attempts
Whether you have 1 or 100 providers at your facility, our system imports all your appointments and reminds them at the intervals you require. For example, you can choose to set a reminder to go out 2 days before the appointment, then another 1 day before, and even a 3rd 1 hour before the appointment. All of our reminder methods ask the patient to either confirm the appointment, or to request a reschedule. At a glance, you’ll know who has been contacted, who has confirmed, and which patients require assistance.
Because your patient population’s comfort with technology varies, we use all major communication systems available in an automated fashion. DoctorConnect allows you to drill down to set each patients reminder preference to text, phone, or email. You pick the format(s) and the scheduled reminders are delivered per your wishes. Those who have text messaging available prefer to use it over any other communication medium.
All reminders are fully interactive which allows patients to confirm and request reschedules. Your staff can respond to inbound patient text messages from their PC.