Genesis develops alliances that add value to your practice.
DoctorConnect will reduce your no-show rate, call volume and hold time, improve patient communication and delivery of recall notifications. Need to improve your online presence? Want to grow your practice? We help with that, too.
Lighten your load and make your office run like a well-oiled machine.
DoctorConnect makes it happen.
Increase revenue. Reduce overhead. Improve patient satisfaction.
- Appointment Reminders Text, Email, Voice. Interactive. 2-way texting.
- ReCall Notifications Preventative, Wellness, Targeted, and Critical Care.
- TimeBlock & Bulk Messaging Schedule changes. Practice closings. Marketing. Newsletters.
- Surveys Patient satisfaction. Gaps in care. Post-discharge. Medication adherence.
- Reputation Management Improve and increase your online presence.
- Payment Reminders Reduce overhead. Drive traffic to the portal. Get paid faster.
Same work. Less effort. More revenue.
DoctorConnect is industry-leading patient engagement software that increases revenue and reduces overhead. We automate everything from appointment reminders to recall notifications, and patient surveys to online reviews. Text message payment notifications help you get paid faster with less time and cost. Automate all of the tasks that distract from patient care and drain valuable staff time. DoctorConnect makes light work of the heavy lifting. Just set it and forget it.
No more no-shows. Hello revenue.
Appointment reminders are delivered by text, email, and voice calls. Patients can confirm or request reschedules. But DoctorConnect takes it a step further and 2-way texting gives you the ability to communicate with patients without being on the phone...which helps reduce call volume. And you can bill for chronic care management (CCM) with time and date stamped message threads. Reminding patients of their appointments insures they show up and early notification of reschedules or cancellations allow you to fill open spots. Hello revenue.
Keep them coming back.
DoctorConnect custom recalls for preventative, wellness, targeted and critical care (diabetes, COPD, asthma, men/women’s health, stroke, heart failure, immunizations) keep patients on schedule for continuing care. Send automated instructions for surgery or procedures, too. Ease the burden on administrative staff and reduce overhead on postcards, letters, printing, and postage. Rules based on diagnosis code, appointment type, doctor, status, location. Keep patients coming back without lifting a finger.
Get the message out.
DoctorConnect bulk text, email, and voice feature makes fast, easy work of notifying all or some of your patients. The TimeBlock feature messages only patients within a certain timeframe. Notify patients of schedule changes, weather closings, and emergencies. Bulk messaging to your entire patient base will boost your revenue with marketing, or keep your patients informed with newsletters.
Keep your finger on the pulse of your practice.
Patient feedback is a valuable tool for practices of every size and specialty. DoctorConnect quality of care email surveys provide immediate access to your patients’ experience. Know your strengths and areas for improvement to increase patient satisfaction.
Protect your rep.
Control your online reputation. When patient surveys score a 4-5 star, the DoctorConnect reputation management tool sends an immediate email inviting those patients to review your practice online. Choose which review sites you wish to be reviewed on and those buttons will be included in the email invite, making it easy and fast for patients to post a review. Generate new business with positive reviews.
Get paid. Faster and cheaper.
Paper statements are costly and time intensive. Supplement paper with DoctorConnect automated text message payment notifications to make it easy for patients to make payments from their cell phone. Drive traffic to your patient portal which helps you meet Meaningful Use measures. Rules based on payment due date, past due amount. Mobile banking works for banks. Make it work for you.